Butterflai’s interactive chat feature allows you to interact with the platform as easily as messaging a colleague. This guide explains how to use the chat interface for querying data and getting support.
Using the Interactive Chat:
Accessing the Chat:
Click on the chat icon from the dashboard.
A chat window will open, ready for your input.
Starting a Conversation:
Type your query or request in plain language.
Examples: "Show me the latest sales report" or "How many new customers did we get this month?"
Receiving Responses:
The chat will provide real-time responses based on your query.
For complex requests, the chat may display visualizations or direct you to the relevant dashboard section.
Common Chat Commands:
Data Queries: "What are our top-selling products?"
Report Requests: "Generate a weekly sales report."
Document Access: "Find the latest marketing plan document."
Tips for Effective Chat Use:
Be Clear and Specific: Clearly state what you need to get the most accurate response.
Use Follow-Up Questions: Ask follow-up questions to refine your query.
Explore Suggestions: The chat may offer suggestions or related queries to help you find what you need.
Getting Support via Chat:
Help and Support:
Type "help" or "support" to access the help center or contact support.
The chat can provide links to relevant help articles or escalate your issue to a support agent.
Proactive Support Messages:
You may receive proactive support messages with tips and updates.
These messages can guide you to new features or common solutions.
By utilizing Butterflai’s interactive chat, you can quickly and easily access the information and support you need, enhancing your overall experience with the platform.